Welcome booklet

WELCOME BOOKLET

HOTEL DE LA GLANE

The Hôtel de la Glane welcomes you!

In this booklet you will find all the useful information for
guide you throughout your stay.
We remain at your disposal for any requests for information.

To contact reception, dial 200

from your room phone .

1. USEFUL INFORMATION
2. ARRIVAL DEPARTURE
3. HOTEL SERVICES
4. ENVIRONMENTAL PROTECTION
5. RESTORATION
6. HAVE TO DO
7. EMERGENCIES

1. USEFUL INFORMATION

Hotel details :

8 rue de la ville hall
87520 Oradour sur Glane

+ 33 5 87 14 08 10
contact@hoteldelaglane.com
GPS coordinates: 0°27'58′′E – 47°15'42′′N

Website

http://www.hoteldelaglane.com

Social networks

https://www.facebook.com/hoteldelaglane

https://www.instagram.com/hoteldelaglane

How to get to the Hôtel de la Glane

BY THE ROAD

• Nearest motorway: A 20, Exit 28
• RN 141 (Limoges-Saint-Junien) then RD 9 (Direction Oradour-sur-Glane)
• RN 147 (Poitiers - Bellac - Limoges) then to Chamborêt D 711
• From Bellac, D 675 (Direction Saint-Junien) then D9
• Highway A 20, Exit 28
• Limoges > Oradour sur Glane bus line: line 12
• Taxis in Oradour sur Glane:

BY PLANE: Limoges Bellegarde International Airport (20 km)

BY TRAIN TO LIMOGES: Gare des Bénédictins (25 km)

BY TRAIN TO SAINT-JUNIEN: SNCF station (16 km)

Park

Possibility of parking in the street of the hotel or nearby in the adjacent streets.

Two free public car parks less than 5 minutes walk from the hotel.

The Champs de Foire car park has an electric charging station for electric vehicles.

A parking space for people with disabilities exists near the hotel: Rue de la Renaissance (20 m from the hotel - opposite the Post Office and the Caisse d'Epargne)

2. ARRIVAL / DEPARTURE

Check-in

The reception welcomes you from 4:30 p.m. until 8:30 p.m.

Please notify reception if you plan to arrive after 8:30 p.m.
We will send you the procedure to follow to access the hotel and your room.

Payment for the room is made upon arrival when handing over the keys.

Payment methods accepted:
• Bank card (Visa, MasterCard)
• Species
• ANCV holiday vouchers

A police form must be completed for all foreign tourists upon arrival.

Check-out

The room must be vacated by 11:00 a.m. on the day of departure at the latest.

In the event of non-compliance with the timetable, you will be charged a supplement of €25. We reserve the right to charge a supplement which may be equivalent to the price of the room after 12:00 p.m.

For an early departure, please notify reception to agree on arrangements.

Departure formalities:
The room key must be left at reception.

3. HOTEL SERVICES

The Reception welcomes you from 4:30 p.m. to 8:30 p.m.

Outside of the summer season, opening days and times may be changed.
Outside reception opening hours or in case of emergency, a telephone transfer allows you to easily contact us by dialing 200 from your room telephone or + 33 5 87 14 08 10 from your smartphone .

• Languages spoken: French, English

• Breakfast

The breakfast buffet consists mainly of local products. It must be reserved no later than the day of your arrival.

It is served in the breakfast room, next to reception, from 7:30 a.m. to 10:00 a.m.
The price is €13 per adult and €7 for children under 10 years old.

We offer you :

- hot drink of your choice: coffee, espresso, tea, chocolate

- orange juice or apple juice
- pastries and fresh bread

- butter, honey, spread and jam

- fruit, cheese, cold meats, cottage cheese, cereals

• Wireless
  You will find the hotel's Wifi code in your room.

• Mail

A correspondence kit (paper and pen) is at your disposal in the desk drawer in your room.

If you have mail to send, you can leave it at reception. You will also find the post office or its mailbox opposite the hotel.

• Need additional bathroom linen

We provide two towels per person in your rooms. If, however, this is not enough, we can provide you with additional supplies on request.

Special need

You will find at your disposal at reception (subject to availability):

- an alarm clock (on request, reception can also wake you up if you wish)

- Ironing board and iron

- Shoe polish kit

- Sewing kit

- Adapter (220v)

- Board games

- Baby equipment (travel cot, changing mat, bathtub, bottle warmer).
Baby equipment can be installed in your room upon arrival upon prior request when booking.

A high chair is available in the breakfast room for meals.

• Domestic animals – guide dog

The establishment accepts pets under conditions and with a supplement of €12 only in spaces and rooms on the ground floor. They must be   calm, clean, kept on a leash in common areas, and must not be left alone in the rooms. No supplement is charged for guide dogs accompanying a person with a disability.

• Video surveillance

For your security, the common areas of the hotel are placed under video surveillance.
To assert your right of access to the images, contact the hotel management.

• Safety instructions

Safety instructions are displayed at each level of the common areas. We ask you to read them and respect them. The assembly point in the event of an evacuation is located at the rear of the establishment at the bottom of the garden.

In case of emergency: call reception by dialing 200 from your room telephone or + 33 5 87 14 08 10 from your smartphone.

• No Smoking

The establishment is Non-Smoking.   Smoking is strictly prohibited in the rooms (including their windows) and in all covered public areas of the hotel. In the event of violation of this prohibition, the hotel will charge the equivalent of the expenses incurred to remove the smell of tobacco as well as the losses caused by the impossibility of renting the rooms.

The garden and the terrace are at your disposal for smoking outside, with respect for others. Ashtrays are at your disposal.

• Outside food

The rooms are not suitable for eating meals. We provide picnic tables outside in the garden. In winter or if the weather does not allow dining outside, you can, upon prior request from reception, sit in the breakfast room.

• Consumption

The bar is open during reception hours, from 4:30 p.m. to 8 p.m.

The service is either in the breakfast room, on the terrace or in the Espace de la Glane (depending on the period).

Alcoholic drinks should be consumed in moderation and while respecting the tranquility of the place.

• Heating Air Conditioning

For your comfort, all our rooms are equipped with an individual reversible heating system. We are counting on you to support us in our environmental approach and be careful to turn off the heating or air conditioning when you do not need it, when you open the window or when you leave the room.

• Housekeeping in Room

Housekeeping service is available between 9:00 a.m. and 1:00 p.m. Please let us know using the sign available in your room whether or not you would like us to come to your room when you are staying several days in our establishment.

• Outdoor spaces

A large garden and a terrace are at your disposal to relax, read, play, or have a drink. Big or small, everyone will find something to do.

• Television (TNT channels)

4. ENVIRONMENTAL PROTECTION

The Hôtel de la Glane is committed to participating in the protection of the environment by respecting a few eco-responsible gestures.

Also, we chose to:
- offer you mainly local products or products from short or organic circuits

- resort to the use of eco-labeled cleaning products,
- equip our toilets with devices that limit water consumption (3 liter/6 liter flush)

- carry out selective sorting of common waste,
- use low consumption bulbs, etc.

We are counting on you to support us in this environmental approach throughout your stay, in particular:
- by turning off the lights, TV and towel dryer when you leave your room

- by closing the windows when using air conditioning or heating.
- by hanging the ""do not disturb or please clean the room"" sign to let us know whether or not you want us to visit your room during your stays of several nights,
- by limiting the replacement of your towels. To do this, put only the towels you want to change on the floor or in the shower. Hanging towels will not be systematically replaced.

- by not throwing in the toilet: toxic products (solvents, paint, etc.), medicines (you can drop them off to us, we will bring them to be recycled), oils, solid objects (butts, hygienic protection, cotton pads) stems...)
- by participating in selective sorting by placing your paper packaging and plastic bottles in the room's trash can and putting the glass bottles aside. Non-recyclable waste will be thrown into the bathroom trash can. We also provide you with a recycling bin near reception.

- by preferring an alternative mode of transport to the car when possible for your travels. It only takes 5 minutes on foot to get from the hotel to the memory center or the martyr village.

For short distances, walking is an ideal way to better appreciate the landscapes! Take advantage of our hiking trails to discover the Limousin countryside.

There is also a bus line to get to Limoges. A brochure with timetables is available at reception.

5. RESTORATION

The Hôtel de la Glane does not have a restaurant.

You can dine in the restaurants of Oradour sur Glane or the surrounding area.

6. TO SEE / TO DO

- Memory center and martyr village in Oradour sur Glane

- Terra Aventura course
- Discovery of Saint Junien
- Discovery of Limoges (city center, edge of Vienna, museum)
- Rochechouart castle
- The authentic Limousin village of Montrol Sénard
- The nautical base of Saint Victurnien
- Lake Saint Pardoux
- Hikes or VVT from Oradour or its surroundings

The Porte Océane Limousin Tourist Office, located in Oradour sur Glane, is at your disposal to advise you (Tel: 05 55 03 13 73).

39 avenue du 10 Juin 1944

87520 Oradour sur Glane

7. EMERGENCIES

Emergency numbers
SAMU: 15
SOS Doctor Limoges: 05 55 33 20 00
Firefighters: 18
Gendarmerie/Police: 17
All emergencies combined for the hearing impaired: 114

Health
Hospitals:
- Saint Junien Hospital Center: 05 55 43 50 00
- Limoges University Hospital: 05 55 05 55 55

- Oradour sur Glane medical office: 05 55 03 10 24

The entire team at the Hôtel de la Glane thanks you for your visit.

We hope you had a good stay in our establishment.

I'm looking forward to seeing you again.